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Privacy Policy

Last updated: December 31, 2024

1. Introduction

WyzardAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone, address)
  • Company information and job title
  • Business requirements and project details
  • Communication preferences
  • Payment and billing information

Technical Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device and operating system information

3. How We Use Your Information

We use your information to:

  • Provide and improve our automation services
  • Communicate about projects and services
  • Process payments and manage accounts
  • Send marketing communications (with consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Government authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications
  • Request deletion of your information (subject to legal requirements)
  • File a complaint with the Privacy Commissioner of Canada

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Project-related data is typically retained for 7 years after project completion.

8. International Transfers

Your information is primarily stored and processed in Canada. If we transfer information outside Canada, we ensure appropriate safeguards are in place to protect your privacy.

9. Contact Us

For privacy-related questions or to exercise your rights under this policy:

Please use our contact form and select "Privacy Request" as the subject. Our Privacy Officer will respond to your inquiry within 30 days.

You may also write to our Privacy Officer at our registered business address in Canada.